Act on specified commercial transactions
Description based on Specified Commercial Transactions Law
| distributor | Space Age Co., Ltd. |
| sales manager | Kenji Yoshioka |
| location | TOMA Second Building, 2-5-1 Danbara, Minami-ku, Hiroshima City, Hiroshima Prefecture 732-0811 |
| telephone number | 082-275-5607 |
| email address | info@sa-onlineshop.com |
| URL | https://sa-onlineshop.com |
| Necessary charges other than product price |
postage Payment fee/convenience store payment: 190 yen (tax included) |
| Application expiration date | We cannot accept changes to products that have already been ordered. Please be sure to check your order details before completing your order. |
| payment method |
Credit card payment Smartphone payment/PayPay , au Pay, Rakuten Pay, LINE Pay, Merpay Amazon Pay PayPal Convenience store settlement |
| Payment period |
Credit card payment, smartphone payment, Amazon Pay, PayPal: Payment will be confirmed at the time of ordering the product. If you choose convenience store payment, your order will be shipped after payment is confirmed. A separate fee will be charged. Please make the payment together with the product price within 3 days of placing your order. |
| Product delivery time |
For regular products, we will ship within 3 to 5 business days after payment is confirmed, excluding weekends and holidays, so you can expect delivery within 6 days. Please note that we may not be able to secure stock due to discontinuation of production, etc. |
| About delivery address | If there is no street address or room number, we will not be able to deliver. |
| About returns, exchanges, and refunds |
In the case of a return or exchange due to a defect on our part, if the product was shipped incorrectly or there is a problem with the product, we will cover the return shipping costs and respond in good faith. Please contact us by email or phone within 5 days after receiving the product, and then send the actual product to our store by cash on delivery within 3 days after contacting us. We do not accept returns or exchanges due to customer's convenience. |
| Return address | We will contact those who have made a purchase via a separate email. |
| Contact us by email | For inquiries, please click here <info@sa-onlineshop.com> Depending on the content of your inquiry, we may contact you, so please do not forget to include your contact information. *Although we are available 24 hours a day, we are unable to respond to inquiries outside of business days. We will respond to you sequentially from the next business day onwards. Please also note that depending on the content of your inquiry, it may take some time for us to respond. You may receive an email that you have replied to. Please make sure that you have not set it to reject. |
about shipping cost
We use Japan Post (Yu-Pack) or Yamato Transport to ship products.
Please note that you cannot choose the delivery company.
The prices below are subject to change without notice due to price revisions. Please note.
| 660 yen | Tottori prefecture, Shimane prefecture, Okayama prefecture, Hiroshima prefecture, Yamaguchi prefecture, Fukuoka prefecture, Saga prefecture, Nagasaki prefecture, Kumamoto prefecture, Oita prefecture, Miyazaki prefecture, Kagoshima prefecture |
| 715 yen | Shiga prefecture, Kyoto prefecture, Osaka prefecture, Hyogo prefecture, Nara prefecture, Wakayama prefecture, Tokushima prefecture, Kagawa prefecture, Ehime prefecture, Kochi prefecture |
| 770 yen | Toyama prefecture, Ishikawa prefecture, Fukui prefecture, Gifu prefecture, Shizuoka prefecture, Aichi prefecture, Mie prefecture |
| 825 yen | Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Chiba Prefecture, Kanagawa Prefecture, Tokyo, Izu Islands, Ogasawara Islands, Yamanashi Prefecture, Niigata Prefecture, Nagano Prefecture |
| 1100 yen | Aomori prefecture, Akita prefecture, Iwate prefecture, Miyagi prefecture, Yamagata prefecture, Fukushima prefecture |
| 1870 yen | Hokkaido/Okinawa prefecture |